Downloads & Refunds
Download Policy
Welcome to Village Chef & Co's download policy section. Here, we provide information on our policy regarding downloadable products. Our online cooking classes, recipe books, and other digital products are available for purchase and download from our website. We take pride in our product offerings and stand behind their quality and value. If you experience any issues with downloading a product, please contact our customer service team for assistance.
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We recommend that you save a copy of your downloaded product in a secure location to ensure that you have access to it in the future. And, as always, please read the terms and conditions associated with each product before making a purchase.
Refund Policy
At Village Chef & Co, we want you to be completely satisfied with your purchase. If you are not satisfied with a product, please contact our customer service team within 14 days of purchase to request a refund. We will review your request and, if approved, provide a refund to your original method of payment.
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Please note that refunds may not be available for certain products, such as personalized chef experiences or event catering. Additionally, refunds may not be available for products that have been downloaded or used. If you have any questions about our refund policy, please don't hesitate to contact us.